Your Rights and Responsibilities When You Move

Moving is complicated and the Federal Motor Carrier Safety Administration's regulations are here to protect consumers of interstate moves and define the responsibilities of consumers (shippers) and household goods carriers (movers).  

To that end, the pamphlet (downloadable below) will go over criteria you should use when selecting your mover, the different types of estimates available to you, the coverage available to protect your belongings from loss or damage, the various paperwork included with your contract, dispute resolution, etc.  

We encourage you to become familiar with the contents of this pamphlet so that you are in control of your move and it takes place with success.  

Rights-and-Responsibilities-2013 (pdf)